Industrial Aluminum Roof Ventilator

Standard Models & Customization Services 

The performance data below represents our standard model series. However, as a specialist manufacturer, we understand that every project is unique. 

We offer comprehensive custom solutions tailored to your exact specifications.

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Show only some parameters

Our Service 

Requirement communication and technical consultation

• Shunda Group’s experienced engineers and technical experts are available to answer customers' questions about products and related issues.

• Provide customers with materials such as product catalogs, technical manuals, performance parameter tables, installation drawings and operation instructions to ensure that customers fully understand the products.

• Tailor personalized products and implementation plans for customers according to their specific needs and actual working conditions to ensure that the plan has high-cost performance.

Product display and demonstration

• Invite customers to visit the company's production base allowing them to understand the characteristics and advantages of the products in terms of appearance, structure, material, technology.

• Utilize technologies such as VR or 3D animation to provide customers with online product display services enabling them to have a comprehensive understanding of the products.

• Provide customers with relevant data of the product performance tests conducted by the company in laboratories or actual projects so that customers can understand the actual performance of the products. At the same time, elaborate on the testing methods and standards to ensure the authenticity and reliability of the data.

Installation and commissioning guidance and technical support

•  Provide customers with detailed installation guidance including installation instructions, installation drawings, foundation construction requirements, and a list of installation tools to ensure the customer's installers can accurately understand and operate.

• Online installation guidance can be provided and the professional technical engineer can also be dispatched for on-site guidance. 

Quality assurance and maintenance

• We provide continuous services including technical support and spare parts to ensure long-term performance and reliability.

• A 24-hour after-sales service hotline is set up to answer customers' repair calls at any time.

Periodic follow-up visits and maintenance services

• During the quality guarantee period, customers will be visited once every three months. After the quality guarantee period, an online return visit will be conducted once a year to timely collect their opinions and suggestions so as to      provide a basis for improving products and services.

• Formulate personalized maintenance plans for customers according to the usage of products, operation time, and working environment.

Technical training

• Regularly invite customers to participate online training courses.

• Set up a dedicated technical consultation email and an online customer service platform to answer questions that          customers encounter during product use. For technical questions raised by customers, responses will be given within 24 hours. 

FAQ

Q: Are you a manufacturer or sales agent?

A: We are a manufacturer with a producing zone of over 70,000 m². We can produce the host units of central air-conditioning equipment  and its accessories, such as fireproof ducts, louver vents, various valves, fan coil units, air blowers and etc.

Q: Can you accept OEM?

A: Of course, we can provide customization service. We have our own technicians and engineers who can put forward good advices on your drawing.

Ready to Specify Your Ventilation Solution?

Contact our engineering team today for a free project consultation and receive a detailed quotation tailored to your specific requirements.